[Shaolin Crane]

Originally Posted by kdracer73

The dealers I've worked for got paid 2/3 of customer labor pay rates by the factory. If the book called for 1 hour labor for a customer job, we only got 0.6 -0.7 for warranty work...hated warranty work. And the factory would back flag us, and deduct the time during audits, after the fact, if they felt the numbers didn't jive. Your paycheck would come with a deduction and back flag notice, telling you you used the wrong time code, or the times where incorrect.

My buddies at the ford dealer charged customers less then what they billed ford for, sometimes they'd bill for multiple visits on a single repair. Colley charges about 2k for a complete cab pull and replacement to a customer. When they bill it out to ford they charge full book time plus additional expenses. He said it usually comes out to around 5-6k when they bill ford. Not sure how it works for an outside shop though.

[kdracer73]

Originally Posted by Shaolin Crane

My buddies at the ford dealer charged customers less then what they billed ford for, sometimes they'd bill for multiple visits on a single repair. Colley charges about 2k for a complete cab pull and replacement to a customer. When they bill it out to ford they charge full book time plus additional expenses. He said it usually comes out to around 5-6k when they bill ford. Not sure how it works for an outside shop though.

I never trust anybody that likes or works on Fords I worked at Toyota for 7 years...They nickel-dimed everything.

Extended warranty plans pay regular rates for work at the independent shops.

[blackax]

Originally Posted by kdracer73

I never trust anybody that likes or works on Fords I worked at Toyota for 7 years...They nickel-dimed everything.

Extended warranty plans pay regular rates for work at the independent shops.

We all know that Chevys are better then fords all day long

[Chuck]

I am with John I have to stand behind my Chevys!!!

[Leedom]

All my Fords have served me well. 200K + and counting. (3 vehicles)

[injdinjn]

Originally Posted by 94cobra69ss396

They still get paid for warranty work so I highly doubt they put a broken plug. What more likely happened is that they cracked the plug while doing the exhaust and didn't know it.

I agree