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People joke, but when your little girl gets raped and murdered its not the cop who prosecutes the rapist and puts him behind bars. Its an attorney who is staying up till 2 am in the office on a Saturday working his or her ass off for you. |
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Bill the client and make it clear to him that he wasted your time and his money.
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You entitled to your opinion. In my 17 years of work history I have found that being upfront with dishonest people is the most effective way to stop that behavior. If I had issue on a project that I was managing for a client (engineer not a lawyer) I would make it very clear that his / her behavior resulted in added risk. Bottom line if he looses the case the client will blame Clint and not take responsibility. My $.02.
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Why not to lie to your attorney.
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Why is it always a dick measuring contest with you? I don't need your credentials to validate what you are saying Carlos. I don't seek to devalue anyone and everyone so don't worry about proving yourself to me. I respect your opinion for what it is, and experience where applicable. That said, I don't disagree being honest is the best policy. I just don't presume to know how beneficial this client is to his firm and always proceed with caution. Sometimes, actually most of the time, telling the client they were essentially "wrong" in any facet doesn't play out well for longevity. Maybe, just maybe it doesn't matter much to his firm and that's the best approach, I don't know. Just be cautious is all Clunt :D |
My name is Clint.
You both make good points, I prefer a hybrid approach. Let someone know they messed up without accusing and still being friendly. Best of both. |
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Totally different field. But we've actually "fired" customers who were perpetually problematic. We're now implementing a CRM (Customer Relationship Management software) to better journal and track discussions, etc. I prefer documented conversations. They help shutdown problems with inventive memories. :sm_laughing: I might post about it elsewhere, but there is this form of communication that's pretty interesting, sort of getting into it. It's called NVC (Non-violent communication). It basically focuses on de-escalating conflict and focusing on trying to gain a mutual understanding of needs, rather than the usual ratcheting up of accusations. It's not easy, and may not always work with someone who is pathological, or just plain hell bent on being an asshole, but I think there's a lot to recommend it. |
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