[enkeivette]

BG Tech used to be great, but this last year it seems that they've let all of their competent techs go. If anyone knows of any decent BG techs please post their name so that I can request them.

The idiot that they have working now won't give me a simple part number. He always has to know all the details of my setup and my problem so that he can make his own diagnosis (which is always wrong). And the last time I spoke with him after arguing and pleading for a part number I got it, but it was the wrong part number! Just got my pump cams in the mail and it clearly states 50cc! I specified 30cc and just after he gave me the number I double checked asking "That's for the 30cc pumps right?" to which he replied, "Uhhh yeah" ...moron!

Now I have to wait another 2-3 weeks for the special order pump cams, and I still have to find the right part number. And I'll have to install them on the car, I have the carb off the car now which is why I ordered the parts two weeks ago.

[Vettezuki]

Originally Posted by enkeivette

BG Tech used to be great, but this last year it seems that they've let all of their competent techs go. If anyone knows of any decent BG techs please post their name so that I can request them.

The idiot that they have working now won't give me a simple part number. He always has to know all the details of my setup and my problem so that he can make his own diagnosis (which is always wrong). And the last time I spoke with him after arguing and pleading for a part number I got it, but it was the wrong part number! Just got my pump cams in the mail and it clearly states 50cc! I specified 30cc and just after he gave me the number I double checked asking "That's for the 30cc pumps right?" to which he replied, "Uhhh yeah" ...moron!

Now I have to wait another 2-3 weeks for the special order pump cams, and I still have to find the right part number. And I'll have to install them on the car, I have the carb off the car now which is why I ordered the parts two weeks ago.

Have you ever tried the Summit Tech line? I've never talked to their techs, but their service and shipping is absolutely first class. There have been several times when I got items I ordered one day later even though it was regular shipping. They also have a near Costco-like return polic. I once returned $900 of wire harness . . . six months after I received it. No problem.

[enkeivette]

Originally Posted by Vettezuki

Have you ever tried the Summit Tech line? I've never talked to their techs, but their service and shipping is absolutely first class. There have been several times when I got items I ordered one day later even though it was regular shipping. They also have a near Costco-like return polic. I once returned $900 of wire harness . . . six months after I received it. No problem.

Summit is great, I buy from them when I can. But Summit doesn't carry BG. And Jegs tech had no clue. Found my answer on speedtalk.com though.

[BRUTAL64]

Originally Posted by Vettezuki

Have you ever tried the Summit Tech line? I've never talked to their techs, but their service and shipping is absolutely first class. There have been several times when I got items I ordered one day later even though it was regular shipping. They also have a near Costco-like return polic. I once returned $900 of wire harness . . . six months after I received it. No problem.

I've tried Summit's Tech line. Being a TECH myself I taught them a few things. Won't call them again.

[enkeivette]

Originally Posted by glenn64vette

I've tried Summit's Tech line. Being a TECH myself I taught them a few things. Won't call them again.

Yeah it really depends who you get. Sometimes you'll get someone with experience and other times you'll get someone who has to sift through catalogs for their answers.