This dude is a wriggling snake
"What you think happened remains to be only supposition. UPS does not deny claims before they're filed, as an arbitrator they must accept them and investigate to determine an end result. Thinking that I process, package and ship every order and that I know what happened to your package is an oversimplified justification. We cannot overcome the idea that we chose your purchase in particular to somehow neglect intentionally.
Saying you don't have to show me anything and expecting the business to ship out additional parts so you can maybe return the original piece if you get around makes it clear that this was intended to be made difficult. "
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Originally Posted by Bruce Lee
Forget about winning and losing; forget about pride and pain. Let your opponent graze your skin and you smash into his flesh; let him smash into your flesh and you fracture his bones; let him fracture your bones and you take his life. Do not be concerned with escaping safely — lay your life before him
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